FAQs
What shots do my dog need to board?

Dog-distemper, bordetella and rabies.  If puppy 3rd set of shots.

 

*Because of the recent outbreak of Canine Influenza in Chicago The Dog House, Inc. requires all dogs receive the Canine flu vaccine prior to boarding.  We want to everything possible to protect your dog against this canine upper respiratory disease complex.  This is an additional inoculation to the Kennel cough (Bordetella) we already require.   Vaccination for Canine Influenza requires two injections three weeks apart.  To achieve maximum protection your dog should complete the Influenza vaccine series at least three weeks before boarding, now is the time to get started!  Please call your Veterinarian today to make an appointment.

 

 

What shots do my cat need to board?
FVRCP and Feline bordetella.
 
Is there a discount for multiple dogs?

Yes, $1.00 off your second dog and each dog after.

 

 

If I have two dogs, can they be boarded together?
For the safety of your pets we do not put dogs in the same run together unless special accommodations are made. Please speak with our office staff with any concerns.

 

 

Does it cost extra for medication dispensing, ointments, etc.?
 

No.

 

 

Do you charge more for holiday stays?
 

No.

 

 

Should I bring my own food for my pet?
 

Yes, please bring your own food.  A change in diet often causes diarrhea or other problems for your pet. We ask that you prepackage your pet's food by meal if possible. We do have food available through the kennel, we charge $2.00 per meal.  

 

 

Should I bring my pets favorite bed and/or toy?

 

We recommend you do not bring favorite cherished items, but we allow it.  We offer pet cots and blankets to our clients.  Chews and treats are provided with owner consent.

 

 

Can I drop off/pick up my pet before or after normal business hours?
 

Yes.  Information on criteria for this service can be found on our boarding page and requested from the Kennel Manager.

 

 

What happens in the event of an emergency medical or otherwise situation with my pet?
 

In the event of an emergency medical situation the Kennel Manager will try to contact you and continue to try to contact you but ultimately act on your behalf and in the dogs best interest.  Depending on the situation, we can take your pet to the veterinary of your choice. However, if time does not allow this, the Kennel Manager will go to the nearest emergency veterinary facility at your expense.